"It makes it more difficult for those that have been affected because they really want answers, and they're looking for help," Todd James with the American Red Cross said.
Gov. Roy Cooper will visit Chimney Rock and Lake Lure on Monday to survey the catastrophic damage caused by Hurricane Helene.
Chimney Rock volunteer firefighter John Payne saw what he estimated was a 30-foot-high wall of water, tossing car-sized boulders as it raced toward the town.